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Home: Plant Frequently Asked Questions

The following is a list of commonly asked questions regarding about general plant information, plant care, and plant troubleshooting techniques. If you have further concerns or questions, please feel free to contact us.

General Care Information About Plants

  • Any dying or unwanted leaves should be clipped off immediately to prevent further decay to the tree and to stop attracting bugs.
  • Being next to a window can result in a wide temperature range exposure in a day. It is best to keep the temperature at a consistent narrow range, ideally at 60F-85F.
  • Be careful not to put any plants under or near the A/C vents since it will dry out the leaves and cause the plant to die.

General
1. Are your plants toxic to children and pets?
2. Will my plant arrive okay even though it is very cold outside where I live?

Bamboo
1. Can I get my bamboo to produce more stalks?
2. What should I do if the stalks turn yellow?
3. What should I do if the leaves turn yellow?
4. How often should I water my bamboo?
5. Can I grow the bamboos outside?
6. Will the bamboos grow 30ft. tall like the ones my neighbors have?
7. Do you have any stalks taller than 40"?
8. How do I get my stalk to curl?
9. My bamboo leaves are getting too bushy on top, is it safe to trim them?

Money Trees
1. What should I do if the leaves turn yellow?
2. How often should I be watering my money tree?

Bonsai
1. What should I do if the leaves turn yellow?
2. What are the white bugs on my plant?
3. How often should I be watering my plant?
4. Is artificial light sufficient enough for a bonsai?
5. How old are your bonsais?
6. Can I repot my bonsai into a larger pot?
7. Can I plant my bonsai in the ground outdoors?


General
1. Are your plants toxic to children and pets?

  • No, but it is not recommended to be ingested. If ingestion occurs, please consult your local physician for a remedy. However, the following plants have unofficial claims of toxins to cats: juniper, azalea, sago palm, schefflera, and boxwood. Back to top
2. Will my plant arrive okay even though it is very cold outside where I live?
  • All our plants our shipped with heat packs and foam insulation so your plant will be protected during transit. Back to top


Bamboo
1. Can I get my bamboo to produce more stalks?

  • The bamboo is unable to produce more stalks. The only growth occurs at the shoots of leaves, in which cutting them off will produce more leaves. If the stalks are cut, the part with the roots will have a hard time in recovering and the other parts will eventually die. The lucky bamboo species are of the non-soil types so they do not reproduce like the outdoors soil types. Back to top

2. What should I do if the stalks turn yellow?

  • The main cause of yellowing stalks is due to unchanged water and cold temperatures. Unfortunately, once the stalks begin to turn yellow, it may be too late to save the bamboo and is either dead or dying. We recommend removing it immediately from your arrangement to prevent the other bamboo from also turning yellow. Back to top

3. What should I do if the leaves turn yellow?

  • The most common factors for yellowing leaves are either too much direct sunlight; and or too salty or heavily-fluoridated tap water. It is best to keep the bamboo in filtered sunlight and to use filtered water. To remedy the situation, you can move the arrangement to another location or water the soil only rather than top watering the arrangement. Avoid watering the top of the shoots. Green food can also be used to help the plant reach its maximum green color and is more effective when the bamboo is just turning pale. Back to top

4. How often should I water the bamboo?

  • Depending on the receding rate of the water level, it should be kept consistently at least ¼ the height of the bamboo stalk or above the rocks level for arrangements. We recommend watering the bamboo with filtered water. This will eliminate the deposits most commonly found in tap water. Bamboo should always be in water and it is generally a good idea to change the water once a week. Back to top

5. Can I grow the bamboos outside?

  • No. Our lucky bamboos are indoor bamboo and are not to be grown in soil. Back to top

6. Will the bamboos grow 30ft. tall like the ones my neighbors have?

  • No. Ours are of the non-soil type and very slow growing at the shoots of leaves only. The stalks are preset at a permanent height. Back to top

7. Do you have any stalks taller than 40"?

  • No, at this time we do not have any sources that can supply us with taller stalks. Back to top

8. How do I get my stalk to curl?

  • Once the stalk matures, they are not flexible enough to train with wires. However, the shoots of leaves can be trained to curl and they will eventually mature into a new stalk. Back to top

9. My bamboo leaves are getting too bushy on top, is it safe to trim them?

  • Yes, the layered cone of leaves can be cut to your preferred height and eventually the leaves center will grow again slowly which can be trimmed again later. Back to top


Money Trees
1. What should I do if the leaves turn yellow?

  • Normally, yellowing leaves means the tree is being over-watered. They like to remain mostly dry like a cactus and only require watering once a week to even two weeks depending on local weather conditions. A possible way to help save the plant is to repot it with a new set of soil to give it a fresh start.
  • Cold night time temperatures or overexposure to natural light can also cause yellowing leaves. Try moving it to a different location. Back to top

2. How often should I be watering my money tree?

  • We recommend watering the tree whenever the soil looks dry. Depending on the conditions, this may be once a week or once a month. However, the plant can still do well without much water at all. Back to top


Bonsai Trees
1. What should I do if the leaves turn yellow?

  • When the leaves turn yellow, it is usually a sign of lack of water absorption to the roots. The first thing to do is to increase the amount of water to at least a mug size amount everyday and it is best to do so in the early mornings like our nursery personnel does. If the water runs through the bottom too quickly or run-off the top soil, then it is time to aerate the soil. Aerate the soil by softening it with a fork or soil rake. For some local conditions with low humidity, watering may be required twice a day; once in the morning and once at night. If you notice that its condition still worsens after a few weeks then repotting it with new soil would be necessary. As for lighting, it needs at least filtered sunlight to keep the leaves green and also for new growth to occur. Please be careful with the use of A/C indoors since it will dry out the air and also cause the leaves to die. Back to top

2. What are the white bugs on my plant?

  • These bugs are called "aphids" and they are commonly found on indoor and outdoor plants. To rid of these bugs, use a mild solution of dish soap and water and spray the plant. Back to top

3. How often should I be watering my plant?

  • Make sure you water your plant until the water seeps through the drainage hole. Sometimes the tree lacks water absorption, so it is necessary to frequently till or aerate the soil. Take a soil rake or fork and break up the soil to prevent it from clumping.
  • The Chinese Elm should be watered daily, keeping the tree and soil moist at all times.
  • The Sago Palm and Ponytail Palm does not require frequent watering. Weekly watering is sufficient.
  • The Junipers should be watered moderately, keeping the tree moist at all times.
  • The Boxwood and Ficus should be watered moderately, increasing in summer and decreasing in winter. The Boxwood and Ficus are very tolerant of being over or under watered, which makes them ideal for beginners. Back to top

4. Is artificial light sufficient enough for a bonsai?

  • On a long term basis, bonsai does not do well without at least some filtered sunlight to allow the leaves to grow and stay green. Artificial lighting alone will eventually result in yellowing leaves and little to no new growth. Back to top

5. How old are your bonsais?

  • Most are at least 3-5 years old. Some of the larger plants are at least 6 years old and the Podocarpus is about 10 years old. Back to top

6. Can I repot my bonsai into a larger pot?

  • Yes, it is up to personal preference on allowing how big you want the tree to grow or the proportion of the size of the plant to the pot. It is best to do so during spring and autumn. Back to top

7. Can I plant my bonsai in the ground outdoors?

  • Bonsai plants are meant to be isolated in a small pot to keep them small and for the purpose of mobility for display. In addition, due to their small size, they cannot withstand extreme weather changes during summer and winter. Back to top